10 Lessons Learned

Sangbreeta Moitra - The only one counting how hard you failed, is you

                                               
Sangbreeta Moitra discusses why ”Personal branding elevates hard work”, why “A NO is merely an opinion”, why “A goal without a plan is just a dream” and other insightful lessons.
About Sangbreeta Moitra
TEDX-awarded Sangbreeta Moitra is a globally renowned keynote speaker, executive leadership coach on neuroscience-driven change, culture, communication and leadership development.
With academic background in neuroscience and several years in corporate global management, Sangbreeta is known as a powerful speaker and storyteller, delving into the WHY to drive meaningful behaviour change in teams and leaders.
Sangbreeta's trusted clients including Shell, Nike, Booking, Tommy Hilfiger and NN group. She has delivered keynotes in 10+ countries, and has been featured in 20+ global podcasts and publications, including The Huffington Post and The Financial Express.
Based in Amsterdam, Sangbreeeta is a champion public speaker, with multiple Dutch and European awards in her 15+ years of speaking, storytelling and debating experience.
In her spare time, Sangbreeta mentors ambitious professionals, startups, and social enterprises. Alongside, she enjoys dancing, kickboxing, writing, and freediving.
Episode Notes
Lesson 1: Fail small, fail fast, fail often. 08:19Lesson 2: Personal branding elevates hard work. 10:48Lesson 3: Incremental gains trump big goals. 13:50Lesson 4: Confidence is a habit. 17:51Lesson 5: Your network is your net worth. 22:11Lesson 6: Rejections and failures build mindset. 26:38Lesson 7: A NO is merely an opinion. 31:33Lesson 8: Speak up to stand out. 37:08Lesson 9: The only one counting how often or how hard you failed, is you. 40:32 Lesson 10: A goal without a plan is just a dream. 43:50

Dr. Jose Luis Cruz Rivera - Calibrate Intentionality Bias

Dr. Jose Luis Cruz Rivera is an Author, Policy Advocate and President of N A U. He tells us why we should “Hire the best, get out of their way”; why we should “Calibrate intentionality bias”, the power of “Unite and conquer” and much more. Hosted by Diana White.
About Dr. Jose Luis Cruz Rivera
Dr. Cruz Rivera is the 17th President of Northern Arizona University (N A U). Since beginning his tenure in June 2021, he has worked with the university community to create a bold vision for a New N A U focused on the delivery of equitable postsecondary value and to enact several signature initiatives designed to position N A U as the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact.
 
Before joining N A U, Dr. Cruz Rivera served as President of Lehman College of The City University of New York (C U N Y) and as Executive Vice Chancellor and University Provost of the 25-campus C U N Y system. He has also served as provost of California State University, Fullerton, vice president of Higher Education Policy and Practice at The Education Trust in Washington, D.C., and Chief Student Affairs Officer for the University of Puerto Rico system, and other faculty and administrative positions.
A leading national advocate for policies to expand opportunities and improve educational outcomes for all students—especially those who have historically been underserved—Cruz Rivera is a frequent keynote speaker and writer on higher education issues and serves on several regional and national boards of organizations that work to advance equitable educational policies and practices.
Episode Notes
Lesson 1. Learn from others but always be you. 02:10Lesson 2. Leverage your lived experience to inform your future state. 03:42Lesson 3. Hire the best, get out of their way. 05:54Lesson 4. Coach more, manage less. 9:14Lesson 5. Unite and conquer. 11:48Lesson 6. Stop. Listen. Vision. Act. 15:56Lesson 7. Calibrate intentionality bias. 19:08Lesson 8. Avoid controversy as you embark on the road to irreversible progress. 22:09Lesson 9. Quality of execution trumps ambitious pronouncements. 24:48Lesson 10. Always remember that the life of you and yours is the ultimate project. 27:39

Joe Templin - Sacrifice Of Myself, To Myself

                                     
Joe Templin is an Author, Founder and Managing Director. He tells us why “Harder is better”; why we should “Be a kid”, that “a strong enough Why, overcomes any How” and much more. Hosted by Robert Hossary.
 
About Joe Templin
Reformed physicist, financial planner, startup founder and autodidactic polymath best described as a Swiss Army Knife, Joe Templin has invested the past two and a half plus decades to helping others reach their financial potential as a planner, trainer, mentor and creator. He has served as a member of NAIFA (the National Association of Insurance and Financial Advisors) on the local, state, and national level, and including three terms on the NAIFA National Young Advisors Team (YAT) Subcommittee and was honored as one of the 2011 Four Under 40. He is a graduate of the Leadership in Life Institute of NAIFA as well as Rensselaer Polytechnic Institute, and is an alum of Johns Hopkins University.
Joe earned his CFP as well as his CHARTERED ADVISOR OF PHILANTHROPY, CLU, and ChFC designations and has qualified numerous times for the Million Dollar Round Table. He has been a business columnist for the Albany Times Union, Adviser Today Magazine, The Ballston Journal, and Insurance News Net. Joe earned his Certified Executive Counsellor designation as well as his Master Executive Counsellor in 2021.
Joe served as the President of the Castle Alpha Tau Foundation for Pi Kappa Phi Fraternity and as the Chapter Advisor, and is currently a Board Member of The Autism Society of the Greater Capital Region. He has been a member of The Ancient Order of Hibernians for over 20 years, and is the Lieutenant of the Honor Guard.
Templin is the Managing Director of the Unique Minds Consulting Group, LLC, and is the author of “Every Day Excellence” and co-authored “Do You Want To Make MDRT, Or Not?” with Dr. John Stolk as well as “Choices: Creating a Financial Services Career”.
Joe is a Co-Founder and President of The Intro Machine, Inc. an organization dedicated to teaching professionals in a variety of fields how to build an Introduction Based Business. He has spoken all across the US and Canada on ethical business development.
In his free time, Joe enjoys running Ragnars (200 ish mile team relay races) ultramarathons and is a champion-level martial artist. He lives in Ballston Spa, New York, with his hooligan boys Danny, Liam, and Colin. They are huge Yankees fans.
Lesson 1: The Best Laid Plans of Mice and Men Mean Nothing. 03:50Lesson 2: A Strong Enough Why, Overcomes Any How. 09:16Lesson 3: Sacrifice Of Myself, To Myself. 12:03Lesson 4: Harder is Better. 17:24Lesson 5: See It, then Be It. 22:52Lesson 6: Bad Day?  Help Someone. 26:49Lesson 7: Truth is Told Through Jokes 32:38Lesson 8: Be a Kid. 38:41Lesson 9: Speak Love, and in Their Language. 42:59Lesson 10: Have Fun, Don’t Die! 48:24

Rod Miller - Be interesting. Try something new.

 
                                                       
Rod Miller  is an President, CEO, Founder and Strategics. He explains why we should “Put people first”, how “Everyone is the CEO of their job” why we should “Suck it up and drive on” and much more. Hosted by Siebe Van Der Zee.
About Rod Miller
Rodrick Miller has emerged as one of the nation’s foremost economic development leaders respected globally for his ability to maneuver in complex political and business environments, and craft strategies and structure deals to provide long-term value to communities and investors. Over the course of his career, he has brought more than $6B in private investment and 50,000 new jobs to communities where he has worked.
As President and Chief Executive Officer of Miami-Dade County’s official economic development organization, Miller is focused on attracting and retaining companies that create high-value jobs and actively invest in the community. Miller champions Miami’s unique advantages as a diverse, global business destination, collaborating with key stakeholders in both the private and public sectors to leverage the strengths of the market’s target industries, deliver workforce solutions, and create opportunities that drive long-term economic prosperity and inclusive growth for both residents and businesses.
Experienced in leading economic recovery efforts in challenged markets across the country, Miller has launched or turned public-private development agencies around in New Orleans, Detroit and, most recently, Puerto Rico, where he served as Chief Executive Officer of Invest Puerto Rico. 
Prior to those positions, Miller served as the Executive Vice President of the Baton Rouge Area Chamber, Vice President of International Economic Development for the Greater Phoenix Economic Council (GPEC) and held several other positions in the public and private sectors. He began his career in the private sector in management consulting and infrastructure finance, is fluent in Spanish and proficient in Portuguese.
Miller is also Founder and CEO of Ascendant Global, a boutique economic development firm focused on providing bold growth solutions to help economies sustain themselves, gaining jobs and private investment.  Ascendant Global has led diverse economic initiatives for a range of clients including Living Cities, the Kellogg Foundation, The Fund for our Economic Future, and the Joint Center for Political and Economic Studies
Miller holds a Master of Public Policy from Harvard University’s Kennedy School of Government and a Bachelor of Science in International Business from St. Augustine’s College. He also gained a Graduate Diploma in Finance from the Monterrey Institute of Technology (ITESM) in Mexico as a Fulbright Fellow. A scholar practitioner, he has been a featured speaker to organizations such as Google, AIG, and the World Bank, and has lectured at Harvard University, Arizona State University, The University of Michigan and the Georgia Institute of Technology. He has written extensively in scholarly and trade publications on the future of work, inclusive economic development, and market competitiveness. Miller is currently a Visiting Fellow at Harvard University’s Taubman Center for State and Local Government where he is building a community of practice to rethink how economic development should be more inclusive and sustainable, training the next generation of economic development leaders, and researching diverse economic development topics including inclusive economic growth, incentives, and the Build Back Better program.
Miller is a board member of the New Growth Innovation Network, the Harvard Kennedy School Alumni Board, New Corp (CDFI), and St. Augustine’s University. He is a former board member of the International Economic Development Council and completed a term membership with the Council on Foreign Relations. He has advised various federal agencies on economic policy including the Federal Reserve Board, the Economic Development Administration, and the White House. Miller has received numerous accolades including Young Economic Developer of the Year (2013), Michigan Man of Excellence (2016), the Distinguished Alumni Award from the Harvard Kennedy School Black Student Union (2018), and various others. He enjoys playing the piano, reading, and spending time with his family.
Episode Notes
Lesson 1: Put people first.   06:25Lesson 2: Remember, the arc of time is long. 10:04Lesson 3: You don’t know how much capacity one has until you put it to the test. 11:11Lesson 4: Everyone is the CEO of their job. Take initiative and lead. Results matter.  Everything else is noise.  17:35Lesson 5: Be interesting. Try something new. 21:14Lesson 6: Suck it up and drive on. 23:49Lesson 7: One’s character is demonstrated when one’s faced with adversity.  26:46Lesson 8: No one is completely self-made. Everyone has had some help. 28:41Lesson 9: The world is a large place.  Follow the news and travel.  33:53Lesson 10: We’ll all have to die one day; make time for the people you love. 36:39
 

Julie Lancaster - Bring Numbers Into The Emotional

                                     
Julie Lancaster discusses why you should “Tend to your introvert”; “Solicit interest instead of force-feeding facts”, and the importance of “F/U” hosted by Diana White.
About Julie Lancaster
Julie Lancaster is a founder and CEO; Leadership Development Expert & Master Business Strategist.
Before starting Lancaster Leadership, Julie was:A rock-climber who ran an outdoor education school for 5,000 children per year.She was also a professor turned Dean of Education who taught courses like the Psychology of Motivation.After providing 900 performance evaluations and having 100 direct reports over a few decades, Julie learned what makes people succeed and fail.She started her leadership development company 10 years ago and today has a team that combines the schools of psychology, coaching, and teaching to create transformative programs.With Lancaster Leadership nearly quadrupling its business in last 5 years, Julie is grateful to be part of workplaces becoming environments of productivity and joy.
Episode Notes
Lesson 1: Prime the experience within the first 5 minutes. 03:28Lesson 2: Tend to your introvert. 08:01Lesson 3: Get them to connect emotionally. 12:34Lesson 4: Solicit interest instead of force-feeding facts. 16:27Lesson 5: Be meticulous about the flow. 21:42Lesson 6: Have an ever-growing language bank.  27:52Lesson 7: Dive in with 1 person. 34:42Lesson 8: Bring numbers into the emotional. 40:15Lesson 9: F/U. 48:31Lesson 10: Know (and use) your power & influence. 53:59

Lee Eldridge - Understand what you’re hiding

                                                         
Lee Eldridge is an Entrepreneur, CEO, and a Performance Coach. He shares why you should “Understand what you're hiding”; “Be careful what you think”, that “Failure is an option” and much more. Hosted by Robert Hossary.
 
About Lee Eldridge
Lee Eldridge is the founder and performance director of Cognitive Athlete a bespoke human performance coaching company, on a mission to lead elite business executives towards obtaining and sustaining optimal results over the long term. Throughout his 20-year career, he has worked with athletes and business executives in elite environments, including professional rugby and football players, world-ranked tennis players and C-Suite executives at multi-national companies. Lee holds an MSc in Human Performance and a BSc in Sports Science and Coaching.
Episode Notes
Lesson 1: Understand what you're hiding. 05:49Lesson 2: Develop your tribe of people. 10:54Lesson 3: Develop self-awareness and emotional intelligence. 17:20Lesson 4: Understand your values. 20:40Lesson 5: It shall pass. 26:43Lesson 6: Develop systems, not goals. 33:06Lesson 7: Be careful what you think. 40:24Lesson 8: Engagement is the key to sustainable performance. 44:29Lesson 9: Failure is an option.  47:04Lesson 10: Define your own success. 50:27

Jan Cavelle – Never lose your thirst for learning

                                                   
 
Jan Cavelle  is an Author,Speaker and Entrepreneur . She explains why ”It’s ok not to be the best”, how “‘Don't Quit’ is a load of baloney“, why “being laughed at shouldn't stop you” and much more. Hosted by Siebe Van Der Zee.
About Jan Cavelle
Jan Cavelle is an entrepreneur from the UK who has a few decades of running micro and small businesses behind her.  She is very familiar with all the challenges that go with that, having started one from the kitchen table as a single mother with two young children, and overcome the obstacles to go on to build that into a multi-million turnover business.
She has always been passionate to encourage and support other entrepreneurs and has been involved in many campaigns with a view to that.   She was chosen as one of the first 50 women to represent the UK in the European Union on entrepreneurship.
She now does this through her writing.  Scale for Success was published by Bloomsbury in 2021 and Start for Success came out in January 2023, aimed at helping aspiring and growing entrepreneurs everywhere
Episode Notes
Being laughed at – or the fear of it - should never stop you 05:18
It is ok not to be the best – because, actually, that is impossible 09:42
Orders are good, right? 12:07
Values are far more important than they seem 15:38
Value is more important than turnover and learning how to sell a business is vital 18:13
Systems may be boring, but they are a game-changer 22:53
 Investment isn’t only for other people 27:16
“Don’t quit” is a load of baloney 30:36
The word entrepreneur isn’t a synonym for superman 34:23
 Never lose your thirst for learning 39:22

Mark Smith - I thought, equals, I’m wrong

                                         
Mark Smith  is a Counselor, Speaker Trainer and Podcaster. He explains why ”Comfort is the Casualty of Growth”, how “Words Lie, Actions Lie, but Consistency Doesn't Lie”, asks “What is FREE?” and much more. Hosted by Diana White.
About Mark Smith
Mark Smith “Curator of a Bigger Vision Within,” Mark Smith specializes in speaking from his personal experience of trials and tribulations in life.  
Smith served as Vice President of the Middle Atlantic Career Counseling Association and was a former Reemployment Services and Eligibility Assessment facilitator for the Department of Labor. In those previous roles, he used his gift of sharing words of perseverance and helped individuals push forward through adversity.  
Currently, he is a nationally acclaimed award winning STRIVE (Support Training Results in Valuable Employees) trainer at the Center for Urban Families in Baltimore. 
With his podcast “The Process,” he outlines and breaks down SITUATIONS we all go through and offers insight on methods to weather the storms in life.  Known for his clever use of acronyms within his messages, Smith gives listeners a way to remember key points as we GROW FORWARD. Mark’s vision statement of “Your Why is Greater Than Your Situation Which is Part of Your PROCESS,” gives us the perspective that we are always GROWING.
Episode Notes
Lesson 1: Comfort is the Casualty of Growth 04:37
Lesson 2: Words Lie, Actions Lie, Consistency Doesn't Lie 07:19
Lesson 3: Building a trail is good for you. 11:43
Lesson 4: Know the difference of circle vs cage 18:08
Lesson 5: Being busy doesn't mean being productive 21:53
Lesson 6: I thought equals I'm wrong 25:06
Lesson 7: What is a laugh? 27:32
Lesson 8: Rain is the greatest of all weather events 30:26
Lesson 9: What is FREE 33:15
Lesson 10: TIME 38:12

Troy Hadeed - Everyone fails. Everyone succeeds. That’s what makes us the same

 
                   
 
Troy Hadeed  is a Social Entrepreneur, Philosopher, Yoga Teacher, Author. He explains why ”Privilege is not a bad word”, why you should “Cultivate a loving relationship with your mind”, how “Forgiveness does not depend on an apology” and much more. Hosted by Robert Hossary.
About Troy Hadeed
Troy Hadeed was born in Trinidad & Tobago and has lived there for the majority of his life, today he still calls the forested North Coast of Trinidad his home and lives among a community of hummingbirds.
He attended the University of Tampa in Florida and graduated with a degree in business. After that Troy returned to Trinidad to open Trinidad’s first Hemp store, which he ran for eight years before starting a bio-fuel business, and then finally nurturing a beautiful yoga studio and community known as One Yoga Trinidad—recently re-branding as BeyondYogaTv.com
Troy has traveled the world on a ship, walked on foot across Costa Rica, sat in silence for 10 days at a time, spent time in absolute darkness, and has dedicated the last 15 years of his life to the practice and teaching of Yoga. He has recently completed his first book, Popcorn in My Pocket; Insightful Reflections For A Better You & A Better World, scheduled to launch in April/May 2023
Episode Notes
Do you disagree or are you avoiding having the conversation? 04:38
Nurture a personal relationship with (your) GOD & allow others to nurture theirs. 08:16
Forgiveness does not depend on an apology. 15:08
Hope & Faith are not the same and do not carry the same power. 20:15
Privilege is not a bad word 29:32
The most valuable currency on the planet is our support, attention, and love. 30:23
Everyone fails. Everyone succeeds. That’s what makes us the same. 34:43
Stop asking the question, “How can I change the world?” - Have the courage to ask, “How am I changing the world?” 39:49
Cultivate a loving relationship with your mind. 44:29
Breathing is not something we do, but something that is done to us 50:11

Terry Tucker - What you leave behind is what you weave in the hearts of other people.

                                                           
Terry Tucker is a motivational speaker and author. He explains why you should ”Be part of something bigger than yourself”, why you should “Control your mind or it will control you”, how “You are the person you’re looking to become” and much more. Hosted by Siebe Van Der Zee.
About Terry Tucker
Terry Tucker is a motivational speaker, author, and international podcast guest on the topics of mindset, motivation, and self-development. He is the Founder of Motivational Check LLC. He has a Bachelor of Science degree in Business Administration from The Citadel and a Master’s degree from Boston University. He has been a college basketball player, a marketing executive, a hospital administrator, a SWAT Team Hostage Negotiator, a high school basketball coach, a business owner, a motivational speaker, and most recently, a cancer warrior. He is the author of the book Sustainable Excellence, Ten Principles To Leading Your Uncommon and Extraordinary Life. Terry has also been featured in Authority, Thrive Global, and Human Capital Leadership magazines. 
Episode Notes
Lesson 1: Control your mind or it will control you. 05:12
Lesson 2: Embrace the pain and difficulty we all experience in life and use it to make you more resilient. 07:19
Lesson 3: What you leave behind is what you weave in the hearts of other people. 11:37
Lesson 4: As long as you don’t quit, you can never be defeated. 15:14
Lesson 5: Be part of something bigger than yourself. 17:24
Lesson 6: Most people think with their fears and insecurities, instead of using their minds. 23:37
Lesson 7: You are the person you’re looking to become. 28:43
Lesson 8: Fail often, especially when you are young. 32:03
Lesson 9: Listen more than you talk. 35:29
Lesson 10: Love is the most important word in any language. 38:56
 

Brad Chan - Success is intentional.

                                   
 
 
On this episode Brad Chan explains the importance of “living your values” why being an Introvert is a superpower” and how “Challenges are opportunities” along with more lessons learned. Hosted by Jeffery Wang.
About Brad Chan
Brad is a property professional and the CEO of Banna Property Group, a 3rd generation family business with a vision to transform its shopping centres into community hubs. Brad is also founder of HaymarketHQ, an innovation hub which opened in 2016 with a particular focus on helping startups grow into Asian markets. In 2022, he led a group of community organisations to successfully launch Neon Playground, a festival of lights, arts, music and community to reactivate Sydney’s Chinatown.
Brad was a previous board member of the Museum of Chinese in Australia, former President of the Haymarket Chamber of Commerce for five years, sat for several years on the City of Sydney Chinese New Year Advisory Committee and was the first President of the Australian Asian Association of Bennelong. He was recently a Board Director of Northcross Limited for four years, whilst also President of the school P&F for the same duration. He remains involved with a number of other community and local government committees and currently sits on the City of Sydney Business Advisory Panel. He is also a former board member of the DAWN Network a purpose-led business with a vision to build culturally diverse leaders in the future. In 2016, he established the Banna Foundation, the family group’s philanthropy arm which currently supports a range of charities including the UTS Humanitarian Scholarship for the past 4 years. 
Brad has a Bachelor of Applied Science (Land Economics), Post-Graduate Diploma in Finance & Investment, a Masters in Real Estate and a Masters of Town Planning. He is also a graduate and member of the Australian Institute of Company Directors. He has been a Justice of the Peace in NSW since 2010.
Episode Notes
Lesson 1: Live Your Values 02:53Lesson 2: Introversion is a superpower. 09:48Lesson 3: Challenges are opportunities. 17:46Lesson 4: Learn languages. 22:21Lesson 5: Just Do It 25:36Lesson 6: Be Humble 27:20Lesson 7: Join a gym. 30:52Lesson 8: Choose Your Response 35:16Lesson 9: Success is intentional. 39:03Lesson 10: Become literate…in Money. 44:55

Mitch Bolnick - “Respect your elders” is a cliche, but listening to them might save you

                                                     
Mitch Bolnick is a CEO, Author and Mentor. He explains how “Good communication is at the heart of all success”, how “Loyalty comes from trust” and why we should “Plan for success”. Hosted by Diana White.
 
About Mitch Bolnick
Mitch Bolnick is the principal of The Excel Consulting Group in 2013 to help other entrepreneurs succeed for the long term and obtain funding in the short term. His two books, MItch's Pocket Guide to a Great Business Plan and Mitch's Framework to Business Development were written to help focus entrepreneurs on the things they need to in order to succeed.  Starting in 2018 Mitch joined Greener Pacific, an Oregon LLC, as CEO/member and FocalPoint Security, an Arizona LLC, as an advisor/member.
Mitch also is a volunteer mentor/advisory positions for several organizations, including the State of Arizona's Venture Ready (Arizona Innovative Challenge) program.  Mitch’s passion is to help other businesses excel. Mitch has found many rabbit holes to fall into during his diverse career and has learned many lessons the hard way as a result. Mitch’s goal is to help other entrepreneurs and leaders avoid mistakes.
Episode Notes
Lesson 1: Great leaders spend their lives building their respect by not giving away their integrity. 03:03Lesson 2: Good communication is at the heart of all success. 06:30Lesson 3: Balance life and work 08:36Lesson 4: Loyal customers are the key to long-term profitable success. 13:55Lesson 5: Loyalty comes from trust. 16:19Lesson 6: Plan for success. 19:42 Lesson 7: Get rid of the deadwood. 33:44Lesson 8: Understand risk. 43:56Lesson 9: Don’t dwell, life is like riding several rollercoasters at the same time. 50:41Lesson 10: “Respect your elders” is a cliche, but listening to them might save you. 53:35

Zach Schaefer – Think in terms of time design, not time management.

                                             
Zach Schaefer is a CEO, Founder, Speaker, Author, and Professor. He shares how to “Live a meaningful life”, how “Forgiveness massages a pulled mental muscle” and tells us why we should “Share your scars, mistakes”. Hosted by Robert Hossary.
About Zach Schaefer
Dr. Zach Schaefer (Dr. Z), Founder and CEO of Spark The Discussion, is a speaker, author, professor, and consultant. Spark works with growing companies to provide Data Driven Talent™ solutions. Spark specializes in diagnosing, designing, and deploying a variety of workplace programs focused on solving internal talent challenges from hire to retire.
In addition to working with corporate clients through Spark The Discussion, Dr. Z was also an Associate Professor of Applied Communication Studies at Southern Illinois University Edwardsville where he researched the relationship between successful workplace cultures, conflict management norms, and leadership behaviors.
Dr. Z’s knowledge and passion for communication is contagious and creates the spark that drives his entire consulting philosophy.
Dr. Z’s passion for communication is contagious and creates the spark that drives his entire consulting philosophy.
Conducted extensive primary research regarding mediation, conflict management, and workplace communication
Widely published in both academic and professional outlets
Commentary has been featured in a wide range of high-quality media outlets including the Harvard Business Review Blog, MSNBC, and Fast Company
Dr. Z is co-creator of a mobile app called the ClashCoach (available on iTunes).
He authored a book called American Creativity (available on Amazon).
In short, Dr. Z knows that effective communication is a building block to happy, healthy, and wealthy lives – and he vigorously shares this message with all his clients!
Service is also an integral component of Dr. Z’s life. He has been a Big Brother through the Big Brother Big Sister organization for nearly 10 years, he is on the Communications Committee of the St. Louis Organizational Development Network, and he is a member of the St. Louis Sports Commission. He is also a former board member of the Association for Missouri Mediators.
Episode Notes
Lesson 1: Master “no” to unleash your implicit yes 04:21Lesson 2: Think in terms of time design, not time management. 07:42Lesson 3: Listen to music, laugh, and break bread with friends as often as possible. 13:34Lesson 4: The meaning of life is to live a meaningful life. 16:17Lesson 5: The most fulfilling life is built by consistently hitting the crosshairs of TDJ: Talent, Discipline, and Joy 20:09Lesson 6: Freedom from money, time, and desire lead to limitless opportunities. 24:22Lesson 7: Forgiveness massages a pulled mental muscle. 32:38Lesson 8: The most important conversations are often the ones that are missing. 37:48Lesson 9: Share your scars, mistakes, and fears when sharing knowledge with others. 41:02Lesson 10: Isolation is amplification, giving a microphone to your thoughts. 44:08
 

Zoe Fragou - Stop starting, start finishing

                                                   
 
Zoe Fragou is an organizational Psychologist and explains why” everything is a negotiation”, why you should “focus on your strengths”, how “pettiness stalls your career” and much more. Hosted by Siebe Van Der Zee.
About Zoe Fragou
Zoe Fragou is an Organisational Psychologist with an MSc in Human Resources Management, a clinical psychologist license, a diploma in Business Coaching & Mentorship and a Certificate in Agile Leadership.
At the moment, she is a PhD Candidate at Panteion University and her research is mainly focused on the psychometrics of the corporate culture.
Alongside her academic interests, she is operating professionally in the full spectrum of her science, taking over projects of culture transformation, employee training and development, business coaching, personal branding, public speaking, and writing, for both private and corporate clients globally.
She is a mentor for Women on Top, a feministic organization trying to bring equality in the workspace, a senior member of the Hellenic Institute of Coaching, and was voted best career coach in the Global Coaching Conference of 2021.
Episode Notes
Lesson 1: Everything is a negotiation. 04:37Lesson 2: Everyone is a mess; some people hide it better. 06:45Lesson 3: Focus on your strengths. 09:52Lesson 4: Don't swipe it under the carpet. 14:23Lesson 5: Pettiness stalls your career. 17:45Lesson 6: Be the person you needed when you were younger. 20:19Lesson 7: All we have is the connections that we make. 26:05Lesson 8: Stop starting, start finishing. 27:53Lesson 9: Consistency is about showing up. 30:33Lesson 10: Always be the last one to speak. 31:42

Martin Salama : Reframe Your Meaning Of L.I.F.E

                                           
Martin Salama is a CEO, Founder and Business Coach. He explains why we should “Reframe our meaning of L.I.F.E”, he discloses the “true meaning of Rationalize and how it's self-sabotaging you” and tells us how to “Lose the Worrier and find the W.A.R.R.I.O.R”. Hosted by Diana White.
About Martin Salama
Martin Salama is known as the Architect of The Warriors L.I.F.E. Code.He specializes in helping people frustrated in their life quickly shift their mindset to UNCOVER their greatness so they can live their true potential and enjoy LIFE!An example of what he’s achieved is a client like Roberta, who lost her 6-figure job due to COVID and came to Martin depressed and felt very lost. Within a short time, she had, quote: “direction, focus, and a renewed energy around all the possibilities I could pursue… and getting back on track to enjoy LIFE!”The key to his success is, he’s mastered the ability to Live Incredibly Full Everyday! Which he turned into the acronym L.I.F.E. and created the Warriors L.I.F.E. Code coaching program.
Episode Notes
Lesson 1: Start with Admission, Cleansing, and Celebration 02:22Lesson 2: Use The Cycle Of A's 04:45Lesson 3: Stop, Think, Respond 08:28Lesson 4: Reframe Your Meaning Of L.I.F.E 15:03Lesson 5: Lose The Worrier And Find The W.A.R.R.I.O.R In You 19:00Lesson 6: Incorporate Your new mindset in your finances so you can live in Financial Abundance 21:31Lesson 7: Use The Warrior Mindset Affirmations Everyday 25:55Lesson 8: The true meaning of Rationalize and how it's self-sabotaging you. 30:55Lesson 9: Be clear about Self-Conscious vs, Self-Aware. 35:58Lesson 10: Build Your Emotional Strength to keep your feelings from ruling your actions. 38:00

1000 Lessons Learned

                   
We’ve made it to 100 episodes. That’s 1000 Lessons Learned!  Our hosts Diana White, Siebe Van Der Zee, Jeffery Wang and Robert Hossary are joined by team member Yi Wang to discuss the last 1000 lessons, what resonated and what didn’t.
About Our Hosts
Diana White has over 30 years in sales and retail experience, leading stores with revenues of over 10 million and a staff of 200. Consumer psychology, marketing, operations, and leadership are just a few of her skillsets. Seeing a need for startup and operations assistance within the local business community, Diana established D.E.W. Business Solutions, LLC, to provide consulting to small businesses. Currently the Executive Director at Moonshot at NACET, she obtained a Bachelor of Science in Small Business Administration from Northern Arizona University, holds a green belt in Lean Six Sigma, and is a certified Agile Scrum Master. She is committed to helping businesses and non-profits as well as the community at large.
Siebe Van Der Zee is President of Vanderzee & Associates, Executive Search & Coaching. He has served as an international management consultant for over 25 years. For 28 years, Siebe has served as Honorary Consul of the Kingdom of the Netherlands in Arizona. He holds a Master's Degree in International Management from Thunderbird School of Global Management and he is a current member of the International Leadership Council at GPEC (Greater Phoenix Economic Council).
Jeffery Wang is the founder of Professional Development Forum, an organisation dedicated to help young professionals find fulfilment in the modern Australian workplace for more than 13 years. Since its inception, the forum has hosted multitudes of successful, remarkable, and inspiring leaders. Through this journey, Jeffery developed a passion for empowering culturally diverse talent and unlocking their leadership potential. Jeffery is a passionate advocate of genuine diversity, servant leadership and mentorship and engages actively both as a mentor and mentee. Jeffery has almost 20 years of experience working as a sales and strategy professional in the IT Industry looking after enterprise and government customers. He has lived in Taiwan and New Zealand before migrating to Sydney where he currently lives with his wife and two boys.
Robert Hossary has been involved in the not for profit/charity sector for the past 12 years. He is currently CEO for the DANII Foundation a voice for type 1 diabetes in Australia. Robert also has an excellent knowledge in international business. Since 2011 - 2018, Robert was the General Manager for the American Chamber of Commerce in Australia (AmCham) and helped advise many Australian and US companies about their international expansion requirements. Prior to that, Robert was Regional Vice President for the Americas for a technology manufacturer. He has also worked in Taiwan with responsibility for Asia Pacific and the Middle East. With a background in Technology, Transport, Fashion and Healthcare, Robert has a wealth of experience to share.
Yi Wang is passionate about applying a risk lens and toolkit to a business challenge, making it meaningful to stakeholders so to make better decisions and achieve their success. Having lived the life of a 1st-generation migrant in Australia, Yi completed a hybrid education in accounting and IT and worked in professional service and many digital-first industries. Yi received countless support and advice generously given by others so he is a strong believer in mentorship and its power to help young professionals to realise their potential. Outside of his professional life, Yi enjoys playtime with his family, reading and is studying towards professional qualifications in mental health and counselling. Since joining the #10lessonslearned team, Yi has re-energised the team and helped refine a marketing strategy to amplify the outreach of the wisdom we aspire to share.
Episode Notes
Background 00:00
Siebe's Pick 01:44
Robert's Pick 13:22
Diana's Pick 21:07
Yi's Pick 33:03
Jeffery's Pick 43:35
What did we disagree with? 52:49

Faris Aranki - What are your 3 adjectives?

                                           
Faris Aranki tells us why we should “Run towards the wrecking ball”, reminds us that the “Platinum rule is better than the golden rule “and asks us “what are your 3 adjectives?” Hosted by Robert Hossary.
About Faris Aranki
Faris Aranki, is the founder and CEO of Shiageto Consulting!
​Having spent over 20 years delivering strategic change for the corporate and non-corporate worlds (as a top-tier strategy consultant, non-exec director, educator and in-house strategist), Faris has experienced first-hand the fine differences between strategic success and failure.
His work has spanned numerous companies (from global behemoths to small start-ups), in numerous countries, across a range of sectors (including energy, banking, consumer goods, telco and media, government, automotive and education), supporting them all to unlock strategic success.
He came to realise that often what hinders institutions from achieving their goals goes beyond the quality of their strategy; it is their ability to engage effectively with others at all levels and remove barriers in their way that can be the real barometers of success.
Over time, Faris has built on his knowledge of how to solve complex problems in a structured manner, combining it with his skill for engaging others effectively and his ability to quickly determine the barriers to a strategy's success to consistently add value to clients. This knowledge has formed the foundation of our workshops, courses and methodologies.
Faris believes that any firm or team can adopt these improvements; all it requires is a little of the right support - something Shiageto provides!
​He is ably assisted by a team of associates and specialists to deliver this work for clients.
Episode Notes
Lesson 1. Run towards the wrecking ball 05:28Lesson 2. Don’t be sucked into the headlights. 08:59 Lesson 3. The platinum rule is better than the golden rule 12:07Lesson 4. What kind of learner are you? 15:47 Lesson 5. What is the problem you are trying to solve? 19:26Lesson 6. What are your 3 adjectives? 23:33Lesson 7. Pre-decide and don’t half decide. 29:16Lesson 8. Would you use your genie in a bottle? 34:39Lesson 9. Who is your tribe? 42:18Lesson 10. It’s about the things you do, not the things you don’t. 44:49

Dr Nora Gold - Create space for creativity

                                   
Dr Nora Gold asks us “If not now, when?”, explains why we need to “be kind to ourselves”, that “You define success” and more. Hosted by Siebe Van Der Zee.
About Dr Nora Gold
Dr. Nora Gold is a dynamic professional with a multi-faceted career. She is the prize-winning author of three books of fiction. The first, Marrow and Other Stories, won a Canadian Jewish Book Award and was praised by Alice Munro. Fields of Exile won the 2015 Canadian Jewish Literary Award and praise from both Cynthia Ozick and Irwin Cotler. The Dead Man (2016) won a Canada Council translation grant, resulting in this book’s publication in Hebrew, and an excerpt from it appeared also in Hungarian. Her fourth book, consisting of two novellas, will be published in 2024.
Dr Gold is the founder and editor of the prestigious literary journal Jewish Fiction .net (www.jewishfiction.net), which publishes first-rate Jewish-themed fiction from around the world, either written in English or translated into English from 18 languages, and which has readers in 140 countries. To date, Jewish Fiction .net has published over 500 works of fiction never before published in English, including fiction by such eminent authors as Elie Wiesel.
She was also a former social work professor and researcher who received 7 funded research grants, including from The Social Science and Humanities Research Council of Canada, focusing on women’s health, mental health, disability issues, and antisemitism).
Dr Gold is a community activist involved in various social issues, including feminist empowerment, who has served on numerous boards, task forces, and committees, and has been recognized by the Toronto community as an Outstanding Volunteer.
She has also founded or co-founder of three socially progressive organizations in Canada, all focused on social justice and promoting dialogue and equality between Jews and Arabs in Israel.
 
For more details about Dr. Gold, visit noragold.com.
 
Episode Notes
Lesson 1: If I am not for myself, who will be? 07:21Lesson 2: If I am only for myself, what am I? 14:29Lesson 3: If not now, when? 19:48Lesson 4: You define success 27:31Lesson 5: The perfect is the enemy of the goodLesson 6: Be kind to yourself 33:33Lesson 7: Create space for creativity 38:16Lesson 8: Take action against distraction 41:55Lesson 9: Read, read, read, read, read…fiction 46:37Lesson 10: You only go round once 54:39

Dr. Beverly Browning - DON’T isolate yourself when you are going through hard or trying times

                                                       
Dr Beverly Browning shares her Do’s and Don’ts lessons; "DO appreciate yourself", "DON’T be hard on yourself when you make mistakes", "Do celebrate yourself" and more. Hosted by Diana White
About Dr Beverly Browning
Dr Beverly A. Browning (Dr Bev) – The Grant Doctor is a non-profit capacity-building consultant and revenue-generating visionary. She is a grant-writing consultant who uses thought leadership to work with eligible organizations struggling with the woes of revenue stream imbalances. Dr Bev and her team members have helped her clients win over $750 million in grant awards. She has been researching grant funding, grant making trends, and board-related barriers to non-profit capacity building for over 47 years.
Dr Bev is the founder and director of the Grant Writing Training Foundation and Bev Browning LLC. Dr Bev is the author of 47 grant writing publications, including seven editions of Grant Writing for Dummies (2001-2022), the 6th edition of Non-profit Kit for Dummies (2021), and the 4th edition of Fundraising for Dummies (2022).
She has also created six courses for Ed2go.com dba Cengage Learning. Her instructor-led online asynchronous courses include A to Z Grant Writing (1 & 2), Advanced Proposal Writing, Becoming a Grant Writing Consultant, Non-profit Manager, Winning RFP Responses. and Professional Grant Writing.
Dr Bev is an approved strategic planning facilitator and training provider for CFRE International (AFP), the Grant Professionals Association (GPA), and the Grant Professionals Certification Institute (GPCI). In addition, she has also created two Zoom-based live training courses, Coaching & Mentoring for New and Struggling Grant Writers (16 weeks) and Freelance Grant Writing Consultant’s Boot Camp (4 weeks). Her classes fill up months before they are offered. Dr Bev lives her life with faith and discernment.
Episode Notes
Lesson 1: DO appreciate yourself: I am worthy of success. 03:29Lesson 2: DO create a spiritual foundation: I am a withering flower without faith. 06:38Lesson 3: DO not be hard on yourself when you make mistakes: Mistakes fuel patience and do-overs.12:26Lesson 4: DO live your life fully: Yesterday can’t be replayed, and tomorrow is not a promise. Live for today. 15:35Lesson 5: DO celebrate yourself: Pat yourself on the back, create BIG PICTURE plans or incentives to celebrate your life. 20:27Lesson 6: DON’T beat yourself up over mistakes. Move on with lessons learned. 30:35Lesson 7: DON’T isolate yourself when you are going through hard or trying times. 34:53Lesson 8: DON’T give up, ever! 36:49Lesson 9: DON’T let your mind get stagnant. 43:06Lesson 10: DON’T let your health decline! 44:27

Dr Dilip Jeste and Dr Samantha Boardman - Build the Habit of “Good Enough”

                             
 
Dr Samantha Boardman and Dr Dilip Jeste discuss the techniques you can use to become wiser. Hosted by Duff Watkins
About Dr Dilip Jeste
Dilip Jeste is a neuropsychiatrist and professor at the University of California, San Diego.  He is author of Wiser: the scientific roots of wisdom (and 13 other books).  His 625 published scientific papers are among most cited in the world (he’s in the top .5% of publishing researchers).  He was the first Asian-American elected President of the American Psychiatric Association in its 175 year history which has over 40,000 members.  He is listed in “Best Doctors in America.”
About Dr Samantha Boardman
a New York based positive psychiatrist, who is committed to fixing what’s wrong and building what’s strong. Positive Psychiatry takes a more expansive approach, focusing on the promotion of wellbeing and the creation of health. private practice in Manhattan. published papers in journals including Translational Neuroscience, Nature Reviews Neuroscience, The American Journal of Psychiatry, and The Journal of Clinical Psychiatry. I’m also a frequent contributor to Psychology Today, The Wall Street Journal, and Thrive Global, and a guest on the Today Show and Good Day New York. Author of Everyday Vitality: turning Stress into Strength. Founder of PositivePrescription.com
Episode Notes
Lesson 1: What would X do?  02:46
Lesson 2: You won’t be wise until you regulate your emotions 09:48
Lesson 3: Move towards, not away; be pro-social not anti-social 16:53
Lesson 4: Practice compassion (start with yourself) 23:10
Lesson 5: Affirm a Value Today 32:16
Lesson 6: Think Best, Worst, Most Likely (accept uncertainty) 39:39
Lesson 7: Re-frame the meaning of so called 'bad' events 44:12
Lesson 8: Build the Habit of “Good Enough” 50:41
Lesson 9: Be Your Own Emotional Detective:  channel your inner Sherlock Holmes  
Lesson 10: Look Up!  Find your spirituality 58:20

Karen Loon - Don’t be scared to look in the mirror

                                                                 
Karen Loon shares her lessons about how "Our future is shaped by our past", that "Imposter syndrome is normal", why you should not "be scared to look in the mirror" and more. Hosted by Jeffery Wang 
About Karen Loon
Karen Loon is passionate about ensuring that both women and those from culturally diverse backgrounds are given the right opportunities to thrive within their organisations.
Combining her business and governance experience as Non-Executive Director (NED); her 29 years working with the world’s leading financial institutions as a senior relationship and assurance partner at PwC; her knowledge gained from leading change initiatives in diversity; and her academic research in system psychodynamics, Karen delivers research-based and yet practical advice to the organisations she works with.
Karen is a recognised thought leader and speaker on workplace diversity and inclusion. She was formerly PwC’s Singapore and Asia-Pacific Diversity Leader and a member of its Global Diversity Leadership Team and Global Financial Services Diversity Steering Committee. Under her leadership, PwC won the British Chamber of Commerce Singapore’s 2017 Embracing Diversity and Inclusion Award. She was also awarded a certificate at the 2017 Singapore Committee for UN Women HeForShe Awards to recognise her work to promote gender equality in Singapore.
Karen regularly shares her views on enhancing diversity with leading organisations and professional and industry bodies in Australia and Singapore. She is also a commentator on governance and culture matters.
 
Karen is a NED on several for-profit, professional, and educational organisation boards. She has an Executive Master in Change from INSEAD, a Master of Business Administration from Macquarie Graduate School of Management, and a Bachelor of Economics from the University of Sydney. In addition, Karen has several post-graduate qualifications in accounting, finance, corporate governance, and culture.
Karen’s current book Fostering Culturally Diverse Leadership in Organisations-Lessons from Those Who Smashed the Bamboo Ceiling, examines how successful culturally diverse leaders at work resolve the contradictions and tensions of their identities within organisations.
Episode Notes
Lesson 1: Life is full of patterns that we continuously repeat 03:05Lesson 2: Your family will always be your biggest cheers squad 06:32Lesson 3: Our future is shaped by our past 10:47Lesson 4: If you’re not networking, you’re not working 13:55Lesson 5: Imposter syndrome is normal 17:52Lesson 6: Don’t be scared to look in the mirror 20:59Lesson 7: Embrace negative capability 23:49Lesson 8: Invest in ‘me’ time 25:52Lesson 9: Stay hungry, stay foolish 26:55Lesson 10: The best way to bond is over food 29:17
 

Link Duarte - Don’t let your mistakes ruin what you could be.

                                               
Link Duarte discusses why we should "Strive for excellence, not perfection " That we need to "Live your bliss " and explains why you shouldn't "let your mistakes ruin what you could be: . Hosted by Diana White
About Link Duarte
“Link,” formally known as Chris Duarte, is committed to inspiring the world to be more inclusive of everyone.  As the chair of the Advocacy group at CTW, Link is committed to lifting the voices of the worker (open talent), to ensure that they not only have a seat at the table, but that they have instrumental influence for positive change in the future of workspace. 
Link is committed to making the world a safer place in his efforts as a pro human advocate, consultant, innovator, program developer, trainer, speaker, and storyteller.  Link, a Veteran of the armed forces, holds 2 BS, and an MA in Sociology, Criminology, Law, and more recently, a Master’s Certificate in Business Analytics (HBAP) from Harvard Business School. Since the start of his career, Link has founded and directed several entities and programs that serve people, educated publicly about rural and minority issues, and volunteers his time to support social justice initiatives. As the Founder and CEO of Linking Dreams, Link provides cultural strategy consulting, training, DEI/EIG evaluation, and program design to help entities enhance their reach of underserved populations. Link also chairs the Advocacy group at the Center for the Transformation of Work where he engages audiences to lift up the voices of workers in the #futureofwork space. Link believes in the power created when people unite to form ecosystems of support and dedicates his time to ensure that the voices of the underserved are valued and included. 
Episode Notes
Lesson 1: Live your bliss and the universe will open doors for you that you thought were only walls 01:52Lesson 2: Let your past be your guiding post and not your hitching post 04:11Lesson 3: In 10 years, nobody will remember what you did, but they will always remember the way you made them feel 04:52Lesson 4: Don’t let your mistakes ruin what you could be- stop giving your mistake so much power 06:49Lesson 5: Strive for excellence, not perfection 09:08Lesson 6: Identity shouldn’t define you; it is merely of characteristic that helps guide us and who we are 10:53Lesson 7: Be your authentic self because your authenticity is the one thing that no one can take away from you 14:03Lesson 8: Exercise and learn healthy habits while you’re young because it only gets harder as you get older 16:01Lesson 9: If college is your bag, give it all you got- look at that piece of paper as an investment in your future 18:03Lesson 10: In the white room with the red door, be the 3rd type of person 22:41
 

William Sarni - The Power of Unreasonable People

                                   
 
Will Sarni discusses why we should "Do good things" That we need to "Learn to say No or Hell Yeah" and explains the power of unreasonable people. Hosted by Siebe Van Der Zee
About Will Sarni
Will Sarni is the founder and CEO of Water Foundry a water strategy consultancy. He is also the CEO of the The Future of Water Fund, a water technology venture fund focused on addressing water scarcity, quality and equitable access to water. He has been a sustainability and water strategy advisor to multinationals, water technology companies, investors, and non-governmental organizations for his entire career.
Prior to Water Foundry, he was a managing director at Deloitte Consulting where he established and led the water strategy practice. He was the founder and CEO of DOMANI, a sustainability strategy firm, prior to Deloitte.
Will is an internationally recognized thought leader on water strategy and innovation. He was ranked as; A Key Player Pressuring Businesses to Care About Water and one of the Top 15 Interviews In Smart Water Magazine 2019. Sarni is the author numerous publications on water strategy and innovation including the following books.
“Corporate Water Strategies”
“Water Tech – A Guide to Investment, Innovation and Business Opportunities in the Water Sector”
“Beyond the Energy – Water – Food Nexus: New Strategies for 21st Century Growth”
“Water Stewardship and Business Value: Creating Abundance from Scarcity”
“Creating 21st Century Abundance through Public Policy Innovation: Moving Beyond Business as Usual”
“Digital Water: New Technologies for a More Resilient, Secure and Equitable Water Future”
He also has a children’s book on water, “Water, I Wonder?”
Sarni is a co-founder of WetDATA and a host of the podcast, The Stream with Will and Tom. He is a board member of Silver Bullet, Project WET and the Rocky Mountain Rowing Club. He was the Chairman of the Scientific Advisory Board for the WAITRO Global Water Innovation Summit 2020 and was on the Scientific Program Committee for Stockholm World Water Week from 2013 through 2019. His advisory work includes working with the 2020 X-PRIZE (Infinity Water Prize), as a Bold Visioneer for the 2016 X-PRIZE Safe Drinking Water Team and a Technical Advisor for the Climate Bonds Initiative: Nature- Based Solutions for Climate and Water Resilience. He is also on the Editorial Board of the Journal of Water Security.
Episode Notes
Lesson 1: Generosity and kindness 08:27Lesson 2: Work hard - a depression era work ethic 10:28Lesson 3: Do good things 13:49Lesson 4: You will always have a career in water as it is a public health issue 15:44Lesson 5: Hire someone you would work for 18:44Lesson 6: The power of unreasonable people 22:07Lesson 7: Learn to say no or hell yeah 23:56Lesson 8: Be a realistic optimist - to leave the world a better place 25:36Lesson 9: Relationships and quality of work matters 29:35Lesson 10: Quotes to live by 33:17a. Work hard, stay foolish (Richard Brand, Author)b. The future is here, just not evenly distributed (William Gibson, Author)c. Dream as if you'll live forever, live as if you'll die today (James Dean, Actor)

Keith Rowe - Don’t just talk. Question, Listen, and Watch!

                                                             
Keith Rowe explains how "EQ Trumps IQ Every Time", that "There Is A Difference Between Leadership Versus Management" and tells us about "The New Business Opportunity - Customer Service". Hosted by Robert Hossary
About Keith Rowe
Having joined the workforce as a sixteen-year-old, Keith Rowe went on to become the Television and Electronic Technicians Institute of Australia (TETIA) Apprentice of the Year. From there, it was obligatory National Service, graduating from the Army’s Officer Training Unit (OTU) as a 2nd Lieutenant, and completing his two-year obligation as a Troop Commander within a Royal Australian Signals field regiment. 
Back in the civilian workforce, Keith moved into sales and marketing with EMI, lucky enough to be offered the opportunity of a lifetime, with his appointment as inaugural National Sales Manager for the setting up of a Toshiba-EMI joint venture - the forerunner of Toshiba’s Australian operation. Eight years later, by then General Manager - Consumer Products for Toshiba Australia, he stood down to form his own company to pursue consulting and training work. 
Keith also set up the Australian distributor for Casio (as Managing Director), the recovery of Sanyo’s market position in the early nineties (as General Manager - Sales and Marketing), and the re-structuring of Sharp Corporation of Australia (as Corporate Director and Group General Manager). 
Keith has taken his renowned ‘KNACK of Selling’ program to wherever it was demanded across Australasia and Southeast Asia. He has conducted workshops in close to a hundred locations - from Sanyo’s International Headquarters in Osaka Japan to a scout hall in outback Australia - involving well over a thousand participants. 
He has worked across a wide span of market sectors, including computers, sporting goods, jewellery, homewares, telecommunications, electronic components, and too many more to mention here today.
Keith is an active speaker, trainer, and writer, he has published close to a hundred articles and has an evolving series of books. 
Episode Notes
Lesson 1. The Expression “Knowledge Is Power” Is Now Redundant …” Knowhow” is now the power! 06:00Lesson 2. EQ Trumps IQ Every Time! 12:32Lesson 3. The New Business Opportunity…Customer Service 20:29Lesson 4. Discrimination Versus Equality … Totally Different Things! 26:45Lesson 5. Be skilled at having Conversations 34:14Lesson 6. Don’t just talk. Question, Listen, and Watch! 41:09Lesson 7. Persuasion Is A Matter Of Style … Conviction Is A Matter Of Process! 48:13Lesson 8. “Do You Think?” Versus “Do You Feel” … Very Different Connotations! 51:39Lesson 9. There Is A Difference Between Leadership Versus Management 54:36Lesson 10. The Long-Term Challenges Of Preserving Relationships Are? 59:02
 

Ron Higgs - Don’t call yourself an expert unless your peers describe you that way

                                                         
Ron Higgs tells us that "You can learn from anyone", that you should "Solve more problems than you create" and why we should "Embrace gratitude". Hosted by Diana White
About Ron Higgs
Ron Higgs is a veteran, executive business consultant, engineer, and published author. His career started in the US Navy and included combat flight operations, developmental flight testing, program management, production & manufacturing management, and systems engineering. He has worked in several industries and held leadership positions in startups, small companies, and large corporations. Ron is the founder and principal of Wolf Management Solutions, where he is a business consultant, coach, and Fractional COO who helps companies scale through leadership, organizational development, and process improvement. Ron is passionate about helping BIPOC entrepreneurs become great leaders and build successful businesses.
His education includes a BS in Mathematics from the US Naval Academy, an MS in Systems Engineering from the Naval Postgraduate School, and a certificate in Engineering Flight Test from the US Naval Test Pilot School.
Episode Notes
Lesson 1: Everyone you meet is fighting a battle you know nothing about 02:20Lesson 2: You can learn from anyone, so always be open. 03:57Lesson 3: I’ve never had an idea that someone else didn’t make better. 06:25Lesson 4: Multitasking is BS, focusing is a superpower. 09:13Lesson 5: Everything is related to leadership and your ability to build relationships is the key 12:53Lesson 6: Solve more problems than you create 16:41Lesson 7: You will make mistakes and reasonable people tolerate mistakes. It’s how you make it right that matters. 18:45Lesson 8: Embrace gratitude - find something to be grateful for in every situation 23:57Lesson 9: The most valuable thing that you have is your time. “Someday” isn’t a goal or a strategy and you are running out of “someday’s”. 26:02Lesson 10: Don’t call yourself an expert or a trusted advisor, you’ll know when you get there because your peers will describe you that way 28:33