Jack Milligan - Shine Your Shoes

                                                       

This week Siebe Van Der Zee speaks with Jack Milligan. Jack is an Author, Lecturer, Business Leader, HR Professional and Community Leader. Jack is passionate about all things HR and shares 10 lessons with us that he has learned throughout his leadership journey.

Jack Milligan SPHR, GPHR, SHRM-SCP

Jack Milligan is a founding partner of Leathers, Milligan & Associates (LMA) a Human Capital consulting firm headquartered in Phoenix.  He recently sold his interest in the business which continues to thrive serving global clients from offices in Phoenix and Tucson.  He spent over 20 years with ITT in HR positions all over the globe and then served two years as Corporate VP of HR for a publicly traded multi-national firm in California, before starting LMA. 

He continues to teach Human Resources courses for two local universities, and he has taught the HR Certification Institute preparation class for over 20 years.  He is now semi-retired but still leads his own HR consulting firm (The HR Academy) focusing on business and HR strategy, assessment, coaching, talent selection and executive compensation.   

He has been a proud and active member of Society of Human Resource Management (SHRM) since 1970.  In 2003, the SHRM Arizona State Council awarded him the Professional Excellence Award and again in 2015 SHRM honoured him the Lifetime Achievement Award.  Both of these are given to only one HR professional in Arizona each year. His new book on salary negotiations titled Make More Money! was published in July 2016 and is available on Amazon.   

Jack is active in his community and has served on the United Way board, various Mayor’s committees, the East Valley Cultural Alliance and the advisory board of the Desert Samaritan Hospital.  For the past six years he has served as Chairman of the Board of Directors for Goodwill of Central Arizona.

Jack has obtained the SPHR, GPHR and SHRM-SCP professional certifications, and he holds two certificates in Employee Relations Law.  He earned a master’s degree in Human Resources and Organizational Behaviour and a Bachelor of Science degree in Labour Economics from California State University at Northridge, CA.  He is a past president of the Valley of the Sun HR Association (VSHRA) and a past State Director of the AZSHRM State Council. 

Jack and his wife Trisha, have three grown daughters, two granddaughters and have lived in the Phoenix area since 1980.  He is an Army Brat, Vietnam Veteran and still donates his time to veterans’ re-employment issues.

 

Episode Notes 

Lesson 1: Live a goal directed life of accomplishments 07m 52s

Lesson 2: In your professional life understand your industry 11m 25s

Lesson 3: When people report to you. Hire them with care, treat them with honour. 14m 38s

Lesson 4: Be a developer of human talent 19m 30s

Lesson 5: Stay Humble, maintain a servant mentality and remember to say thank you 23m 16s

Lesson 6: Admit your mistakes, be reliably honest and promote trust 24m 54s

Lesson 7: Prepare anticipate and think 29m 44s

Lesson 8: Communicate with crystal clarity what you want, and expect & it tends to happen 32m 17s

Lesson 9: Shine your shoes 36m 15s

Lesson 10: You have trouble with your boss…you lose! 37m 57s